Please follow the step by step instructions in your welcome email carefully.
Uploading your film can sometimes be problematic, and depends on lots of factors like internet upload speeds.
Please make sure that you keep your browser open whilst the film is uploading. If the process freezes, or you suspect something has gone wrong please don't panic. We will do everything we can to include you in the festival.
You will receive an email from the platform when your film is successfully uploaded.
If something goes wrong, don't panic:
1. Upload your film again, if there are any duplicates we will delete them from the server.
2. Email su[email protected] with a link where we can manually download your film. A Vimeo link works well for this. Our team will then manually download/upload your project to the competition.