Lift-Off Help Centre

Help Centre

Welcome to the Lift-Off Network

Most questions can be answered in the Q&As below, if not
GET HELP or email [email protected]

Festivals & Submissions:

How do I submit my project to a Lift-Off Festival or Showcase?
What is the difference between a Festival and a Showcase
What is the online festival?
Can I submit to multiple Lift-Off festivals?
Where can I find the festival deadlines?
How do I know which category to submit to?
How can I update my submission?
How do you find the time to watch all of the submissions?!
Can I re-submit an unsuccessful film?
Do your festivals require that submissions have a premiere status?
Do you consider foreign language films?
When will I find out if my project is successful?
Where does my submission fee go?
Are there any situations where you are able to offer fee waivers?
I am unable to pay the submission fee due to the political circumstances in my country, how can I submit?
Do I have to live in the city to submit my film to the festivals?
If selected can you provide travel expenses and accommodation?
What is the online festival?
What is the Lift-Off Network platform
How can I volunteer at one of your festivals?
I paid for extended feedback when I submitted, when can I expect to receive this?

Working with Lift-Off

How can I volunteer at one of your festivals?
Do you have any job vacancies?
I'd like to produce a film with you

The Online Festivals & The Lift-Off Sessions

What is Lift-Off Online?
How do I submit my project to an Online Festival?
How do I submit my project to an Online Festival?
I was notified that I was unselected, but then I was told that I selected for the online festival. Am I now selected?
I have been asked to re-submit my film to your platform. You already have it on FilmFreeway, right?
I'm Having Problems Uploading My Film to the Online Festival
How can I upload my subtitles/captions?
Why are you charging people to rent the collection?
Will screening online affect my chances to screen with other festivals?
My supporters can’t vote on Vimeo? The comments section is disabled.

The Lift-Off Sessions

What is the Lift-Off Sessions?
How do I submit my project to the Lift-Off Sessions?
I'm Having Problems Uploading My Film to the Lift-Off Sessions. Help!
How can I upload my subtitles/captions?
Why are you charging people to rent the collection?
My supporters can’t vote on Vimeo? The comments section is disabled.

The Lift-Off Network - Member's Platform

What is the Member's Platform?
What is the difference between a Festival and a Showcase
I don't know where to begin
What is the best membership level for me?
Membership fees are in US Dollars, can I pay in my home currency?
How do I cancel my membership?
Membership Refund Policy

Still need help? Contact us using the form below